withdrawal (NEW)
Cancellation policy
Consumers have a fourteen-day right of withdrawal.
If the customer is an entrepreneur within the meaning of Section 14 of the German Civil Code (BGB) and is acting in the exercise of his commercial or self-employed activity when concluding the contract, the right of withdrawal does not apply.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
To exercise the right to cancel, you must inform us (auto iD 24/7 - S&K Solutions GmbH, Sailerwöhr 16, 94032 Passau, info@auto-id247.com, Phone: +49 851-2009 30 10, Fax: +49 851-2009 30 22) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from withdrawal this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest
You must return or hand over the goods to us or to S&K Solutions GmbH & Co KG, Sailerwöhr 16, 94032 Passau without delay and in any case within fourteen days at the latest from the day on which you inform us of the withdrawal of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
The right of withdrawal does not apply to the following contracts
Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Sample withdrawal form
(If you wish to cancel the contract, please complete and return this form.)
- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
(*) Delete as applicable.
Address
auto iD 24/7 - S&K Solutions GmbH
Sailerwöhr 16
94032 Passau
info@auto-id247.com
+49 (851) 2009 30 22
